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Privacy Policy

Effective Date: 30th day of April, 2025

AfriXGlobal Connect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our consultancy services. By accessing our website or submitting any personal data, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Educational background and academic documents

  • Intended course or country of study

  • Passport or ID documents (only when necessary for processing applications)

  • Any other information you choose to provide while using our forms or services

We may also collect non-personal data such as:

  • IP address

  • Browser type and version

  • Website usage behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Provide and improve our consultancy services

  • Respond to your inquiries and guide your application process

  • Recommend suitable schools, courses, or countries

  • Process applications to partner institutions

  • Send updates, reminders, or important notices

  • Improve our website’s performance and user experience

  • Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share your data with:

  • Educational institutions, colleges, or universities (for admission purposes)

  • Embassy or visa processing agencies (if we assist with visa guidance)

  • Trusted service providers (e.g., cloud storage, CRM tools, email services)

  • Government or regulatory authorities, if legally required

All partners and vendors we work with are expected to maintain confidentiality and data protection standards.

4. Cookies & Analytics

Our website uses cookies and third-party analytics tools (like Google Analytics) to help us understand how visitors use the site. These tools may collect anonymous data such as:

  • Device type

  • Time spent on pages

  • Navigation behavior

You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. This includes:

  • Encrypted data storage

  • Access control protocols

  • Secure servers and communication channels

However, no data transmission over the internet can be guaranteed to be 100% secure. You provide your data at your own risk.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing or communication

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We will retain your information only as long as necessary:

  • To fulfill the purposes outlined in this policy

  • To comply with legal obligations

  • To resolve disputes and enforce agreements

Once your data is no longer needed, it will be securely deleted or anonymized.

8. Children’s Privacy

Our website and services are intended for individuals 16 years or older. We do not knowingly collect personal data from anyone under the age of 16. If you believe we have mistakenly collected such data, please contact us and we will delete it.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page regularly.